This Refund Policy outlines the terms and conditions for refunds related to digital products and services provided by HTML Kits(the “Company”).
1. Eligibility for Refund
• A full refund is available only if the product has not been downloaded.
• Refund requests must be submitted within 7 days of purchase.
2. Non-refundable Cases
Refunds are not available in the following cases:
• The product has been downloaded at least once
• The download link or file has been accessed
• Change of mind by the user
• The digital product has already been delivered
• Failure to review product details before purchase
※ Due to the nature of digital content, access or download is considered as delivery of the service.
3. How to Request a Refund
• Refund requests must be submitted via email (help@designkits.co.kr).
• Users must provide purchase details, including the email used for the transaction and order information.
4. Refund Processing
• Approved refunds will be processed via PayPal using the original payment method.
• Processing time may vary depending on the payment provider.
5. Refund Restrictions
• Refunds may be denied in cases of repeated requests or suspected abuse of the policy.
6. Policy Agreement
• By making a purchase, users agree to this Refund Policy.
7. Changes to Policy
This policy may be updated, and any changes will be notified through the service.
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